Ting, i know hw you feel!!! some restaurants are lik that... they obviously FORGOT customer's order yet 'pretend' they are very busy.. i think the least they should do is to NOT charge you for the food you ordered.
anw this morning also very sickening for me.. went to mac have breakfast then passby a clinic, alot ppl inside, then an auntie in front us walk SUPER SLOW cos she kept kaypo, looked into the clinic. Then we accidentally push the stroller onto her.. we quickly apologise but she still kpkb keep scold n scold say we no eyes to see etc etc... then i sibeh angried shouted back "who asked you walk so slow?!" then she LL walk fast fast towards the foodcourt! LOL!!!!!!!!!