This is a discussion on Mount Elizabeth -Dr Rosalind Chong- within the Singapore Obstetricians and Gynaecologists forum, part of the Pregnancy Forum category; Hello all, I am new on this forum and new in Singapore ... I have just arrived from Shanghai where ...
I am new on this forum and new in Singapore...
I have just arrived from Shanghai where Parkway recommended me Dr Rosalind Chong. Does anybody have some info about her (her experience, practice...). I met her twice but I still find difficult to discuss with her indeed.
Thanks for any comment you may have
This doctor sounds scary....
I have just visited Dr Rosalind Chong 3 times over the last 2 months and I would strongly discourage anyone from going to her. She's so obviously a money grubbing woman who cares zilch about her customers - even putting her coldness and poor bedside manners aside, you REALLY dont't want to rely on an obgyn who only sees you as $$$$$.
My sorry story is - I got her name when I called Mount E to ask for any obgyn for a pre-pregnancy checkup. During the checkup she felt cold and clinical. She was extremely particular about asking that we "dont't shift her sitting chairs" when we were in the clinic. The bill came up to close to $900 for an ultrasound and a PAP smear, and some consultation. not cheap. she also does not take credit cards without a 3% surcharge. That should have sent a warning sign to me. Her receptionist is also slightly awkward and seems very heckled by her.
On my second visit, I did an ultrasound (repeat of the first one, to get a second view - at her suggestion), and two injections against cervarix (an anti-cancer vaccine) and Hep-B. This bill came up to $730. During the ultrasound she left the device inside me and walked away for a bit, and it dropped to the floor with a clang before she realised. Extremely uncomfortable all round. Her "cold fish" demeanour became even more obvious this time. Someone called her when I was in her office, and she picked it upbefore realising she was being kept on hold. She opened the door and yelled and lectured her recep at this point for 5 minutes (ironically, on "not to keep a patient waiting in her office") - all while I was in her office, doing... well, yes, WAITING. she also confided in me that the patient on the phone had some serious problem. I mean, TOO MUCH INFORMATION.
My third visit was the worst. My husband and I are covered by a comprehensive insurance plan, which does require a signed claim form by the doctor each time we claim under it. This time, the money-grubbing Dr Chong refused to sign this without charging me for it. She said the previous two times she had done it for "goodwill". When I expressed incredulity (and please bear in mind all she needs to do is to sign it, because her recep will give me the clinic chop, and the filling up of the one-liner i.e. "Cervarix injection, Dose #2" on the form), she claimed that this claim form constitutes a formal report by her, and she needs to charge for reports. Her opinion of her precious "time" for signing the form... SGD50. On top of the SGD220 injection she has just administered. NO other doctor in Singapore has ever asked us for money to help to sign a claim form - EVER.
At this point I have resolved never to deal with her again. This unprofessional, money-hungry, and callous b1tch of a doctor has received close to SGD2,000 from me at this point - and she still wants to milk her customers for SGD50 to sign and stamp a Claims form. Her attitude was just so poor and negative that it affected my entire afternoon.
My only relief is that I am not yet stuck with her and I can STILL CHANGE DOCTORS... THANK GOD.
Please stay clear of this cold-hearted, money crazy, and sub-par excuse for a doctor. She is just the worst and she does not clear an iota about your well-being. At the end of this nightmare, her receptionist was basically wailing at me - "oh no oh no I should have taken payment from you first because the doctor told me it's payment before injection, I can't inject you without taking payment first". It is the WORST feeling to be subject to this sort of disgusting behaviour.
STAY CLEAR LADIES. I'll be looking for a new obgyn asap and am glad this forum exists to help us all.
Hi! This isn't related to pregnancy, but more on the doctor.
I recently visited Dr. Rosalind Chong's clinic at Mt. E, and was impressed with the service of the receptionist and the doctor. Over the years, I have went to many doctors for this itch I've had. Some gave me weird looks, and they were one or two who told me it was all in my mind. But when I went to see Dr. Chong, she sympathised with me, and believed my story. She went through all the possible causes of itch, and excluded them one by one until we arrived at the real cause. She then gave me the medication for it, and though it was expensive, it took the itch away, and I've not itched since. I strongly recommend her for any patients who want a detailed explanation!
She's pretty nice, and I think the fees are pretty reasonable. The other places all charged around the same. The only reason why mine was expensive was due to medication!