Trying all the MAYBE'S in the world when she can't still speak. When I can't find the reason why she is crying, i let her lie down on my chest to let her feel secured while comforting her. It worked for me.
Now, trying to divert attention especially in malls.
Explaining to her why sometimes mommy needs to say NO.
& take note...when I explain I am usually bombarded with all the W's & H questions. After my long explanation, all I get is just one word "ALRIGHT!"