Because I only have that-Push Up therefore they push to sell me their massage service which cost about few hundred dollar per treatment so that I can do both treatment together for better effect. Every time when they ask me to buy their massage service I will try my very best to reject their offer with whatever reason I can think of which they won't even care nor take it to heart, in less than 5 times I have visited for treatment I have already rejected them for more than a hundred times and they still wouldn't give up where they will end up turning back to shoot me with their "logic" on why I need this and that, then insult me saying that I am under developed and saying that recommending all these to me are for my own good. If this person failed asking me to buy then they will get someone else to talk me into buying. Whenever I say NO they will ask me why do I even bothering signing up for the package in the first place if I dont't want, reason why is that they have talked so much during my first visit (1hr wasted on consultation) so the only way to escape is to buy their talking and sign the package. Whenever I say no to them their face and attitude will completely change when they are about to give up asking, sometimes I think that they really dont't know what does "no" means and I walked out without fixing another appointment.
They will always call me to fix an appointment with them, sometimes calling me once daily telling me "You very long never come already ." (when I just visited like last week) I also said "I will call back to make an appointment with you when I am free, I won't be free until....(certain date)." but I dont't think they did take note of it. Some times they will call me during lesson time which makes me sacrifice a few minute of lecture by picking up a unnecessary call from them -.- After numerous time I decided to save their number and decided not to pick up any phone call from that number but then they still use another number to call me. They also used tatic to lure me into making appointment such as offering my free this and that but I won't be so naive and be bought by their words anymore.
I actually thought of just finishing my remaining session without buying any massage but now I dont't think I even want to continue anymore, because for every remaining session I have is like a chance for them to get me to sign another treatment package and to stress me out mentally and financially moreover I dont't have any vision of seeing any outcome nor have any expectation from them therefore it is ok for my to ditch the package. They are so cold-hearted, they dont't even want to understand the customer finance situation before asking them to purchase a package. HELLO I AM ONLY A STUDENT AND I dont'T COME FROM A WEALTHY FAMILY. Worst is I can't even have a peace of mind during the treatment, I should be in the room sleeping and relaxing not to listening to all those hardselling, they should really give a thought of others instead of achieve their sales target . They even tried persuading me to use my bank money when I said my bank has no money, worst still is they ask me to get money from friend and family to buy their package. Got so desperate a not? They also ask me not to spend my money on snack (I already told the therapist many times that I dont't snack and it seems like she can't understand) but rather spend them on treatment is which more worth it, ya if I buy then it benefits them not me and since when did I start snacking? I hope they will understand that parents give me daily pocket money to complete my 3 meals but not to buy these package, even if I have remaining money I would also save it up for something else; they also ask me to request more pocket money from my parents so that I can have more to spend (what the?!). They think my parents open bank? Tell me why should I even continue when I see no improvement from there. "Oh no improvement? That's why you should spend more so that you will see the difference, dont't waste your package!" Haha, wth?
To me the that machine is only a machine that gave out electro pluse, nothing special. How about the massage? Ummm, anyone can do the massage themselve so why bother spending few hundreds or even thousands dollar when we can get the instruction from internet and manual from bust cream which is low/no cost. How about their other product they used which claim that the ingredients are from Japan and will provide enhancement, how credible is it? Did the therapist plant the ingredient themselves, have they been to the factory/farm to see for themselves? I doubt so. Who knows what they are using on you.
All I can say is that I suffer a lot after knowing them and regretted the first step I take (blame myself for being greedy and attracted by free stuffs), I should not have even gave in to them which cause me to be in debts with myself; shall just take this as a lesson bought.
What I think that Tokyo Bust staff must practice is to:
- Respect customers decision
- Provided quality service with no other intention
- dont't do intensive hard selling