I am working for a innovation agency (based in Vienna) and our current research project concerns the topic of public transportation, especially escalator and elevator. We are detecting and analysing problems and needs of the current, existing public transportation solutions.

Our research already revealed that parents with kids or a stroller are sometimes dissatisfied with the existing solution. I try to analyse this in more details, therefore I created a questionaire for users of the public transportation system especially escalator and elevator.

I would be grateful to you if you can tell me about some difficulties and insights of your daily life.

This is the link to the questionaire: behavioral study for escalators - 0%

I am curious about what you will tell me.
Thank you in advance