Up for awareness, if you have time read Thailand trip from BigDeal.sg - www.hardwarezone.com.sg

Long story, but summary is that the travel agency does not deliver their promise.
One case of a customer's e-ticket being invalid when checking in at the airport... end up pay own cash to go, yet after approaching the travel agency after the trip they claimed that there was no mistake at all.

i'm posting this as I want more people to be alert about this unethical company, and I myself am an unhappy customer there right now. I am still waiting for my tickets even though my flight is less than 2 weeks away.