I tried to make a online purchase on 3/8/2011 and all I got fm Lejel is a email that the order is pending. I waited for two days (5/8/2011) until friday received sms fm the the deliveryman (I got two missed calls fm the deliveryman beforehand) on what time to deliver. I replied anytime and no further updates given.
So I sms a time range on that day, I received after 7pm. I sms I referred Sat or mon on certain time range. I still received no further update. I smsed and called the deliveryman. Only then, the deliveryman said mon reluctantly.
I called lejel and to my shock, the delivery was on 9 aug. My husband called to cancel the order as the customer service was bad (no update and bad attitude fm the customer service - they did not bothered to check why you cancel order and the lady was rude) and no update fm the deliveryman on delivery time despite the sms on preferred timeslot was sent - the deliveryman did not even bothered to advise that the delivery date was on 9 aug.
So frustrated. If you are interested to order. Please do PHONE order and do contact the deliveryman on phone, not through SMS. Or you might be waiting for a long time at home for the order.