This is a discussion on pediatrician at Mt A within the Singapore Pediatricians and Baby friendly Doctors forum, part of the Growing Up & Parenting category; Dear mummies, Does anyone has any recommendation or experience with good pediatrician at Mt A? Need to look for one ...
Does anyone has any recommendation or experience with good pediatrician at Mt A?
Need to look for one soon cos going to give birth at Mt A.
The one that i have is Dr Rhonda Watt. she is a nice lady.. and whenever i brought my baby for injection... she will follow up for the next few days to check if the baby is coping well with the injection and fever and stuff..
the only thing is thta her clinic is @ MT A so maybe if you live far then it will be toublesome to travel..
my son is seeing Dr Simon Ng from Mt A. He is very nice and friendly, and a long time friend cum ex-colleague of my mum.
I would recommand Dr Lim Kwang Hsien at Mount Alvernia.He is very good also.
Hmm, MT A assigned Dr Terence Tan, heard he is one of the best pediatrician there. Went back for 1 week follow up after discharged, had to wait for almost 2 hours on that Saturday to see him.
Dr. Terence advised that it's not necessary to bring baby to see him for injection, it can be done at Polyclinic/GP or pediatrician near our place.
Very friendly and assuring doctor, will go back to him only for more "serious" illness in future.
Bad experience with nurses at Dr Simon Ng's clinic - Babies and Children Specialist Clinic Pte. Ltd
I have been seeing Dr Simon Ng Pau Ling for a year since my child was born in 2013.
Dr Ng is generally an alright doctor and which is why I have been going back since my child was born. However, his nurses are very rude which I had very bad encounter with and I am never going back ever again.
My child was down with fever on-off for few days and hubby and I decided to bring him to see a pediatrician. That morning, I called Dr Simon's clinic at around 11ish to make an appointment for 2pm that day. The clinic stop for lunch break at 12.30pm and reopen at 2pm. So my appointment at 2pm would be the first appointment. As usual, the receptionist noted my child's details and confirm my appointment for 2pm. For past 1 year, I always make appointment before I go down.
I reached the clinic at around 1.40pm and seeing that the door was locked, hubby and I decided to just take a walk and come back at 2pm. We reached back the clinic at around 2.10pm. There were already other patients around but Dr Ng was still not in yet. We went in and registered with the receptionist. We told the receptionist that we made an appointment at 2pm and she noted and told us to wait as doctor is not in yet. Meantime, she took our child's weight.
Shortly after, Dr Simon came back. Hubby and I were preparing to go in since we already made the first appointment. To our surprise, the receptionist called out for other patient to go in. Hubby and I felt weird and asked why we're we not the first to go in since we already made appointment at 2pm, ie the first appointment for the afternoon. The receptionist said cos we came in later. We told her but we already make appointment at 2pm and we were here even before doctor is here. The receptionist then told us she has to follow the queue. The receptionist was totally rude and just ignored us while we try to clarify why our appointment wasn't honoured. She continue to call the next patient to go in. Then we asked why is our appointment not honoured and she claimed that they always go by queue and never make appointment which is a load of nonsense. I been making appointment before I go and when I reached there telling them I made an appointment, they did not tell me they do not go by appointment. She claimed that it was the mistake of the morning shift receptionist. I told her we been going to the clinic and she retorted that we should all the more know. She was raising her voice at us progressively, totally unreasonable and rude and brushing us off. She simply refuse to let us go in and kept insisting she is just following the queue and we came in late, so we have to wait. Seeing that it was no point arguing with her cos she is totally unreasonable, we waited to go in see Dr Simon and told him what happened. We even verified with him whether the clinic take appointment and he said yes. Though Dr Simon apologize for his nurses's rude attitude, we are not ever going back again. It definitely dont't pay to come all the way to see Dr Simon, but to have rude nurses who are not clear about their own appointment system.
Look out for the tall skinny lady, with long hair, specs and fair complexion. Apparently, she works in the afternoon shift. Her attitude is down right rude, unhelpful and unreasonable and even when she is at fault, she refuse to acknowledge and try to resolve.
If anyone wish to go to this clinic and want to make appointment, better call to clarify first. These people dont't have a clue on what does appointment means.