[you]Customer Service Officer (West-Nearby NUH )[/you]

inCall Systems, a subsidiary of a listed company, is an Outsourced Business Service Provider which offers end-to-end integrated marketing solutions that delivers results.

Leveraging on our core expertise in Database, Customer Interaction Centre and Direct Marketing Solutions, we support our clients to achieve their business objectives of acquiring; retaining and growing customers

We are expanding and are looking for equally dynamic, excited and aggressive individuals to join us. Would you be the ONE?

As a Customer Service Officer, you will work closely with Team Leader to perform day-to-day tasks such as:


•Daily Outbound & Inbound call.
•Build/Improve client’s database through data profiling/data verification exercise
•Maintain and update account/lead database
•Provide firsthand feedback and recommendations on our marketing efforts based on direct
experiences with customers
•Communicate and coordinate with internal departments


•The ability to "solution sell" rather than sell a product
•Must be a team player; results oriented.
• Strong telephone and web-based demonstration skills required
• Strong telephone presentation skills – ability to easily communicate, develop relationship and identify opportunities with anyone over the phone
• Excellent verbal, written and interpersonal communication skills

To apply, please email your detailed CV in MS Word format to: hr_temp@incallsystems.com

Your interest will be treated in strict confidence.

We regret that only short-listed candidates will be notified.