This is a discussion on Great Honest Job! Customer Service stars wanted! within the Jobs Classified forum, part of the Classfied (Non-Commercial ONLY or Risk Account Being Banned) Want to Buy, Want to Sell, Exchange an category; Customer Service stars wanted! Customer Service Executives (Admin assistant + Retail assistant role) This is basically a Customer Service job. ...
Customer Service stars wanted! Customer Service Executives (Admin assistant + Retail assistant role)
This is basically a Customer Service job. You will be required to work perform administrative duties (answering phone calls from customers, replying to emails, etc) as well as attend to walk-in customers.
Attend to calls and e-mails
Process applications and requests
Resolve billing issues and perform billing adjustments (on customers’ bills)
Provide customer service to customers
Any other duties as assigned by the Supervisor / Manager
You should be responsible and committed
Candidates with customer service experience in a Telecommunication company will have an advantage
If your highest academic education level is O levels, you MUST have customer service experience in a Telecommunication company
If your highest academic education level is Diploma or A levels, NO WORK EXPERIENCE IS NEEDED.
You should be able and willing to interact with all types of customers
You should be proficient in spoken and written English
You should loves to provide customer service
You should be prepared to handle paper work and be desk-bound most of the time
You should be meticulous and detailed
You should be able to handle emails
You should be able to work in a faster-paced working environment
You should have a positive attitude and be keen to learn.
EA Licence No: 10C3150
Email me at email@example.com if you are interested.