Finally found her at the Philippines embassy. They refuse to release her into our care and demand we buy her plane ticket back to her hometown (the contract states plane ticket only to Manila) and that we pay $50 for who-knows-what.
Called MOM who said that even though she is under Philippines embassy now, she is still considered our responsibility and we still need to ensure that she leaves Singapore after cancellation of work permit. I told the MOM call centre agent that if the embassy won't release her how can she still be considered our responsibility?? The agent cannot answer me.
The embassy says they will escort her to the airport, we cannot see her at all. I find that very unreasonable. We did not mistreat the maid, she has 3 big meals with snacks in between, sleep by 9-10pm and wake up 6am. We dont't overload her with chores, I let her set her own schedule for cleaning. She ran away because she is homesick and to avoid paying back the loan and now we have to pay for her flight and give her money to go home??
It's incredible that as an employer we are held responsible but have no rights and being squeezed by a foreign embassy and our own MOM refuse to help. Ridiculous!
Not to mention the agency claims that since she ran away from our house, they refuse to refund the balance of the loan, she has only worked for 3 months. That is another headache to deal with.