This is a discussion on Need recommendation for good Confinement Lady within the Domestic Helper, Nanny and Confinement Lady forum, part of the You and Your Family category; Hi mummies, does anyone know of a good confinement nanny who would travel to the USA for 6-8 weeks in ...
Hi mummies, does anyone know of a good confinement nanny who would travel to the USA for 6-8 weeks in early October. Please help!!! Thank you!
I sent my deposit to PEM a month ago. They did not contact me.
And I contacted them this week to check.
And they said they did not receive my cheque! I sent it in the pre-paid envelope that they gave me!
Anyway, so now they said, since we did not receive your deposit, you have to top up $300 because we are nearly fully booked!
When the consultant came to visit us, they did not say they will extort extra money if they are fully booked. They only said they will not accept anymore clients if fully booked.
Is this legal?? This is clearly extortion!
they came to visit us with a consultant in Feb 2012 (it is now march 2012), and we agreed on the costs, etc.
they provided 2 pre-paid envelopes for us to send them paperwork and cheques.
i sent them the deposit as agreed ($700 at that time) in their own pre-paid envelope.
more than 2 weeks later, we did not hear from them so i contacted them about sending me a receipt for my cheque.
they got their "finance director" to contact me and this person said, "oh, we have not received your cheque but we have decided to make everyone who book in may, pay extra".
now the truth is, did they or did they not receive my cheque? if they did, it is a binding agreement for the agreed fee when they came to consult. if they "did not" receive my cheque, they can claim we never agreed on the price.
there is no legal document and they did not provide me with any legal provision that they have the freedom to any how jack up their prices as they wish.
so claiming that they have decided to make everyone who book in may 2012 pay extra, is EXTORTION. so what if they are very busy or fully booked or whatever? they have said previously that if they are fully booked, they will NOT book any more clients. at no time did they say they are going to EXTORT or jack up their prices.
if you do more research into PEM, you will find that 8 or 9 out of 10 people who have engaged them are NOT happy with their services. so what if they provide "unlimited" exchange of confinement nanny? their nannies are lousy! some nannies even said they didn not go through any special training with PEM. just some couple hours of talks.
the reason PEM can claim they are very popular and have the most number of licence applications with MOM is simply because they advertise VERY heavily. every month in almost every mother/baby magazine, they have a FULL page full colour advertisement.
i was going to sign up with PEM but after this incident, i do not trust them at all. they have no integrity! they are basically lying and trying to extort money.
the last agency i went with, unfortunately currently has problems with MOM. but their integirty was SUPERB. and the nanny they sent us was VERY GOOD and very reliable and serious. that agency actually let us pay the deposit ONE month before i was due. and i could pay the whole package in 6 instalments. this is called TRUST. they trust us and we can trust them. they did not require us to pay upfront and did not try to extort us when they were going to be fully booked.
PEM is embarrassing compared to my previous agency.
everytime you ask PEM how many nannies are left available or how many have been booked, they will lie about the number.
in Feb 2012 they said they were nearly fully booked for may 2012 with only 15 slots left. and after the last 15 are taken they will not book anymore. and they said becoz it's dragon year, they will be fully booked within only a few weeks. it is now march and they are still not fully booked - so they are extorting more money?
they also said they are fully booked for april 2012 yet i know people are still booking them for april.
PEM is very untrustable. i believed their ads, but after so much research, i found that they actually have a lot of complaints and people have advised not to book with them at all.
Wow, i was hesitating to take up from PEM........after hearing your incident, hesitating again.....omg.
I've enquired a few confinement agency, PEM is the only one will call and follow up every week. Think that is thier agressive tactic to get customer. They want me to place deposit of $600 upon confirmation, my due date is in Sept and they want me to confirm by March otherwise there will be different package price due to dragon year.
I better think thrice before engaging them then....integrity is extremely important if they want to do business else how to have future business? I feel sorry for you....actually which is the other agency you went with? GPLS? cos seems like they have some trouble with MOM....
Maybe I was lucky to get a good nanny from them or to have signed with them at a time when they were good...
But PEM is totally disappointing. Whoever heard of asking for more money after the deposit had been sent? AND claiming that they did not recieve the deposit that's why they are asking for more money! Ridiculous. Now I have to go to the bank to pay $30 to cancel the cheque! Waste of my time and money. I should have done better research instead of believing their ads and "statistics".
Trawling through the reviews on the internet, I found only ONE review where the mommy was sort of happy with the nanny from PEM. All others claim that the PEM nannies are not trained, and even the exchange nannies are disasters.
And for PEM to collect so much deposit, how much is actually going to the nanny? They essentially just upped their "finders' fee" from $700 to $1000! RIP OFF. What and why exactly do I have to pay the extra $300 for? Just because my baby is born this year? If they are full, they are full. Should schools charge extortion fees to keep your child in their school if all the places are all filled? Who benefits from the extra money? Will my child get better care? NO. It's just a bad business practice by PEM. How to trust them at all?
Last edited by Angel9; 14-03-2012 at 10:51 PM.
HI there, anyone try WSJ Confinement Nanny/WJ Consultant Services (previously known as Best Joy Service Centre) before?
GPLS Confinement website does not say they are holding back any applications, so are they still open?
Last edited by Mummydeedee; 19-03-2012 at 05:24 PM.
yes... the current lady that is wanting to do my confinement is REFUSING to provide any form of ID. i asked for copy of passport or any photo ID before i give her the cash deposit and she refused! i was asked to deposit the money into her niece's OCBC account. so i said how about i meet the niece and give her cash and she signs a receipt for me to say she received the money and what the money is for. again, they refused! they just want me to "trust" them unconditionally and hand over $300!
they dont't want to show me any documents whatsoever. and no work permit application either. they said all the other singaporean mothers just hand over the money without question!!
anyone tried Aunty Chang from JB? Is she any good?
Pls let me know ASAP!
Need Confinement lady? you can contact
Aunty Mei Yan
+60167934031 or +07-5569329 for booking
my mum is confiment lady, she is looking for EDD end of july. thanks
due to being played by a few nannies and even agencies, i have to look for replacement nanny. my edd is around 21 may. 2nd baby. looking for very experienced and good nanny!
anyone have any really good one to recommend?
please PM ASAP!
thank you so much!
i can provide a contact : 96938585. this company they really very professional. they provide all the post natal services that you need , from confinement nanny, post natal massage, baby first month cakes , baby first month catering etc. One stop service that save so much trouble and hassle. They had screen through all the people in each services and at market price. Very satisfied with their service, and experience.
Can I get the contact of your CL from you? Thanks for your help