Yes...I am also keen to know. Please share...
This is a discussion on Not recommended CL List within the Domestic Helper, Nanny and Confinement Lady forum, part of the You and Your Family category; Saw a few posts on some CLs are not recommended. I would like to compile a list of no-no CLs. ...
Saw a few posts on some CLs are not recommended. I would like to compile a list of no-no CLs. So, any past or current CLs Not to be recommended to put in? Pls provide name, contacts, local or not local and y your CL's service not good.
This info will probably help 1st time mummies and serve as an update to already-are mummies.
Yes...I am also keen to know. Please share...
Name: Yu Qin
Nationality: Penang, Malaysian
Reason: Cannot be trusted. Had confirmation to be our confinement lady back in early Sep. Backed out today, stating that she wants to go to China during our confinement month next Feb. Now, we have to look for a new nanny.
That's so irresponsible of her! I went thru similar case for my 1st child. Can't remember her name though. She should have find a backup for you if she can't make it, that's the least she can do.
PEM is not recommended.
this is what happened:
I sent my deposit to PEM a month ago. They did not contact me.
And I contacted them this week to check.
And they said they did not receive my cheque! I sent it in the pre-paid envelope that they gave me!
Anyway, so now they said, since we did not receive your deposit, you have to top up $300 because we are nearly fully booked!
When the consultant came to visit us, they did not say they will extort extra money if they are fully booked. They only said they will not accept anymore clients if fully booked.
Is this legal?? This is clearly extortion!
this is ridiculous.
they came to visit us with a consultant in Feb 2012 (it is now march 2012), and we agreed on the costs, etc.
they provided 2 pre-paid envelopes for us to send them paperwork and cheques.
i sent them the deposit as agreed ($700 at that time) in their own pre-paid envelope.
more than 2 weeks later, we did not hear from them so i contacted them about sending me a receipt for my cheque.
they got their "finance director" to contact me and this person said, "oh, we have not received your cheque but we have decided to make everyone who book in may, pay extra".
now the truth is, did they or did they not receive my cheque? if they did, it is a binding agreement for the agreed fee when they came to consult. if they "did not" receive my cheque, they can claim we never agreed on the price.
there is no legal document and they did not provide me with any legal provision that they have the freedom to any how jack up their prices as they wish.
so claiming that they have decided to make everyone who book in may 2012 pay extra, is EXTORTION. so what if they are very busy or fully booked or whatever? they have said previously that if they are fully booked, they will NOT book any more clients. at no time did they say they are going to EXTORT or jack up their prices.
if you do more research into PEM, you will find that 8 or 9 out of 10 people who have engaged them are NOT happy with their services. so what if they provide "unlimited" exchange of confinement nanny? their nannies are lousy! some nannies even said they didn not go through any special training with PEM. just some couple hours of talks.
the reason PEM can claim they are very popular and have the most number of licence applications with MOM is simply because they advertise VERY heavily. every month in almost every mother/baby magazine, they have a FULL page full colour advertisement.
i was going to sign up with PEM but after this incident, i do not trust them at all. they have no integrity! they are basically lying and trying to extort money.
the last agency i went with, unfortunately currently has problems with MOM. but their integirty was SUPERB. and the nanny they sent us was VERY GOOD and very reliable and serious. that agency actually let us pay the deposit ONE month before i was due. and i could pay the whole package in 6 instalments. this is called TRUST. they trust us and we can trust them. they did not require us to pay upfront and did not try to extort us when they were going to be fully booked.
PEM is embarrassing compared to my previous agency.
everytime you ask PEM how many nannies are left available or how many have been booked, they will lie about the number.
in Feb 2012 they said they were nearly fully booked for may 2012 with only 15 slots left. and after the last 15 are taken they will not book anymore. and they said becoz it's dragon year, they will be fully booked within only a few weeks. it is now march and they are still not fully booked - so they are extorting more money?
they also said they are fully booked for april 2012 yet i know people are still booking them for april.
PEM is very untrustable. i believed their ads, but after so much research, i found that they actually have a lot of complaints and people have advised not to book with them at all.
there is a thread/sticky note at the top of this section on the CL being blacklisted. Perhaps you all may wish to update to consolidate instead of starting from scratch?