I think you can go to CASE... I know that if the agency gets a certain amount of complaints in a year, their license will be revoke...Hi! I would like to lodge a complain against my maid agency. Is there anyone had lodged a complain before? Please Help. Thanks~!
I know my maid agency, the boss of the agency actually has several maid agencies. When there are transfer maid, they will swap here and there. There was once I waited for 2 months and no maid, and they don't want to give me transfer maid. I was so upset, my husband and me went down to the shop to scream at the girls, demanding a refund. We made a very hoohaa, and the next day, they told me they have a maid for us to use for the time being while waiting for the maid of my choice to come from Phillipine.Pinkliciouz,
Nowadays these maid agencies very cunning one. Once their license gets revoked, they will use another person's name and set up a new agency with almost similar name. I have been looking at MOM website and cross check with some agencies, you can see minor changes to the name. (the main name will not be changed only)
Example: Countryside Maids International Pte Ltd, changed to, Countryside Maids Placement Pte Ltd.
I think government ministries should look into such matter where there should be 2 stakeholders (owners) egister for the company. If there are X # of complaints, the 2 owners will not be able to re-gister a new company under new business. Or else, there is no difference, they just need to close down the previous maid agencies (which kenna complain)and reopen new ones under new names.
They are not directly being punished cos the unethical practices are still loitering in the market. This is similar to renovation contractors...many of them have their license revoked but they are still operating under diff names. So the bad practices and short cut/shoddy work are still happening. (ie: leaking to neighbours ceiling, poorly done cornice, un-licensed/approved shower panes)
CASE has not replied to me yet cos the 16 agencies have up to 27 Jun to write in if they are not guilty. I am waiting for 27 Jun.
Straits Time reporter already replied and said she will follow up on the matter and it will be in the news again nearing 27 Jun. Let's keep ourselves in the loop.
I just hope those who are hiring maids read about the news nearing 27 Jun so that they know what to do and is not helpless. Unless you super rich, dun mind paying SGD 500 for a maid type...else, I think everyone who has a maid should be concern over the matter.
I also think that maid agencies earn a high profit margin, cos recently just around our small estate, we have 3 maid agencies which has opened up!!!! I am not even counting those in town centre yet...Reminds me of those reno companies who suddenly open up ard neighbourhood areas a few years back. I think govt shd QC these companies...tsk tsk tsk...so many unethical ones ard. Hopefully ppl(maid agencies) will be scared after these 16 BIG maid agencies kenna.
Actually regarding off days, if the govt really want to put in pl a day off for maids, I think many ppl will complain. Nowadays the maids are not the type we get in the past...they want hp, they want facebook, I wonder they come here to work or come here to facebook and tok on HP.
I am very scared when maid wants off day cos Ive seen many maids going out w Bangala. Imagine your maid takes care of infant and contracted HIV and is taking care of infant. *FAINTZ*
Actually what I am truely concern with is the COST OF MAIDS, AGENCY COST these days. Why are their salary increasing faster than inflation rate? Is that right?