chantal yeong
Member
Hi Mummies,
Just like to share with you my story so you will not have the same incident as me. I went to Dr Chen Sze Hua at Bishan 8 Women's Clinic and delivered at TMC. Both are my worst nitemare ever!
See Dr Chen when i was 7 weeks preggy, went to him cos he's clinic is very near my place. Due to I was having slight bleeding when I'm preggy he diagnose me with Low placenta, den I was put on long term medication of duphaston, which is not a cheap medicine(Now I wonder if it is even nessesary), as well as long term injection. The medication made my morning sickness worst, I have morning sickness all the way till 3 weeks before my delivery. I spend $2K at his clinic.
After he diagnose me with low placenta, I was on Bed Rest order, which jeopardise my job as I used up my MC and Hospitilization Leave for the year of 2011. Luckily my HR was understanding. But when I went to have a Ultrasound Scan with Radlink the results were normal, hence I wonder if what he diagnose on me is true. On 2 of my visits there he surprised me with questions like "Did I ever mentioned to you the position of ur baby is not right?" "Did I admit you to hospital for drip"(Both Qns posted to me on my 3rd trimester) He asked me those qns while looking at my casenote, when I qn him back why he say so, he replied to the 1st question with"Oh you kept asking me to measure your baby weight hence I tot ur baby is in the wrong position" and the 2nd qn he simply reply me "Errmmm ahhh.....*Silence*"
I paid him for his package of $600 which should includes Iron & Calcium Supplement and consultation, his clinic assitant told me that for ultrasound is chargable on alternate visit. But he never charge me on ultrasound, until I start to ask about my fetal weight. As most gynae will tell mummy of baby weight but he never did, if I were to request for it i'm being charged $50. As I get nearer to my due date the time he spend to check on me and my baby got shorter and shorter. During my 3rd trimester, to register, check urine/bp/weight, ultrasound see baby heartbeat, I leave the clinic in 5mins. Isn't amazing how fast it is??!!?
Then finally it's time for my girl to come see the world herself, I called up the clinic, the clinic assistant and they advise "Oh very pain har, den u get urself admit lor" this kind of attitude??!?? Then at TMC the nurses checked on me I wasn't dilated yet, and asked about any complication during pregnancy? I replied Yes, Low Placenta. Nurses replied so you going for C-sect? I say NO! Dr Chen say I cannot go for C-Sect I can only go Normal. Nurses was shocked and stunt for 1mins before she say ok I will call Dr Chen.
Nurses came back and say she need to check on me, checked, I wasn't dilated at all, Time 1300hrs. Dr Chen order for ultrasound, wheel up and told the same thing to the doctor they my gynae say low placenta no c-sect for me, same thing the doctor was shocked too and explained to me that if low placenta I cannot go for Normal. So why has Dr Chen told me something that no one at TMC agree with?
Back to labour ward, ultrasound report back and say amniotic fluid is too low, which I actually highted to Dr Chen a few times that I feel there is leaking of the fluid during my 2nd trimester, but he say nothing is wrong with me. And the best part! TMC ultrasound shows that I did not have a low placenta issue.
At 1400hrs, Dr Chen ordered a pill to induce labour as amniotic fluid is too low it danger my baby and I already having contractions. But at 1955hrs finally I see Dr Chen for less then 5mins, what he did was look at the report and say "Oh u r not ready yet I see u tmr" since 1400hrs till 1955hrs I was not dilated at all.
Was push to a 4 bedded ward to wait, its a ward near to the door and whenever someone come in or out my curtain get draw open, initially I tot it's a tempt bed. BUT I was wrong!!! Finally at 0525hrs there is leakage and some blood, Nurses came and push me back to labour ward and wait.
0600hrs nurses checked only 2cm dilated. At 0900hrs Dr Chen came saw him for less then 3 mins this time round, read my report and say u wun be ready till afternoon. So waited again.
at 1325hrs finally he order for a drip and epidural for me. The nurses who prepare my epidural threw away the "Wing" accidentally hence the doctor did 2 tries before he finally get the injection in, and why he suceed on the 2 try cos the nurse pick the wing back from the rubbish bin.
However at 1640hrs I felt that the epidural is not working I'm back with the contraction pain. Given laughing gas but it din help. TMC tried calling the doctor who gave me the epidural but he is very far away and can't make it back.
Finally at 1827hrs, another doctor came and redo the epidural for me. But still my right side of body is feeling the pain. Hence the doctor increase my dose for me.
At 2100hrs I dilated 9cm but doctor still not here, at 2200hrs Dr Chen finally arrive when my girl head was already seen, with the help of the TMC midwife. Without even seeing me he ask nurses to prepare vacuum cup and ordered for my epidural to be turned off.
At 2130hrs finally my princess arrived. Then as the epidural wears off Dr Chen start on stitching me up. He took about 30mins to complete with stitching me up. Den wheel back to my ward. And to my surprise same ward same bed.
At 0100hrs Im in so much pain I pressed the bell and waited for a gd 30mins before the nurse on duty came, she say she got to check if i can have any medication. Waited about 20mins came back with 2 ponstan. Then again at 0300hrs I felt pain, call the nurses same thing waited for 30mins and she came in n say no meds cos ponstan taken nid to wait 6hrs for 2nd dose. Begged for any other medication that can help but she say she will check on my stitches to see why I'm in pain and she pressed very hard on my stitches for a few times and say well nothing is wrong.
But upon my discharged I looked at my bill I was charged for Dormicum, a sleeping pill and pain relieve medication, I did not take the pill at all even after begging the nurse for a medication she say there isn't any. So WHY am I being charged?
Next day when I try to breastfeed my baby my hubby have to hold on the curtain for me so that when ppl walk pass the curtain wun be open due to their bags or hand accidentally touch the curtain.
Now the highlight of what I get, 2 times I felt I was treated badly, 1st time the room was used as a store room as well so when the cleaner try to stock up the store his trolley accidentally knock into the table in front of my bed while I'm feeding my girl and she shouted "damn u, why did i bang into ur bed" 2nd time the nurses came in to talk to me while im feeding my baby she opened my curtain without asking and kept the door open at the same time so ppl walking outside have a full view of me feeding my baby. Both of them did not apologise by the way.
My Dr did not came back to check on me until my relative got angry due to they felt he is irresponsible so they demanded him back to check on me at 2200hrs and at 2230hrs Dr Chen finally came, but the nurses told him before hand that we are all very angry so he felt pretty uneasy toking to us playing with his land yard a show of fear in body language. I requested to be discharged at the same time.
Next day the nurses in charged came to discharged me and saw the feedback form I wrote and ask me to have my lunch 1st before I discharged BUT the meal NEVER came. So a few days after discharging she called up to check on me.
How nice right? but she told me in the conversation when I told her how unhappy I was during my stay at TMC she replied "Oh you are just unlucky I guess." What kind of recovery phone call is that?!?
I have been so busy with my baby till now, I finally have time time to share with mummies here my birth story. I'm thinking of complaining to MOH on Dr Chen and as for TMC I dono if filling up the feedback form online help.
Mummies here who felt unfair for me can you advise me what I can do, to the rude service I get from TMC, and is it ok to be induced for labour yet waited for 30 over hours before baby came?
Just like to share with you my story so you will not have the same incident as me. I went to Dr Chen Sze Hua at Bishan 8 Women's Clinic and delivered at TMC. Both are my worst nitemare ever!
See Dr Chen when i was 7 weeks preggy, went to him cos he's clinic is very near my place. Due to I was having slight bleeding when I'm preggy he diagnose me with Low placenta, den I was put on long term medication of duphaston, which is not a cheap medicine(Now I wonder if it is even nessesary), as well as long term injection. The medication made my morning sickness worst, I have morning sickness all the way till 3 weeks before my delivery. I spend $2K at his clinic.
After he diagnose me with low placenta, I was on Bed Rest order, which jeopardise my job as I used up my MC and Hospitilization Leave for the year of 2011. Luckily my HR was understanding. But when I went to have a Ultrasound Scan with Radlink the results were normal, hence I wonder if what he diagnose on me is true. On 2 of my visits there he surprised me with questions like "Did I ever mentioned to you the position of ur baby is not right?" "Did I admit you to hospital for drip"(Both Qns posted to me on my 3rd trimester) He asked me those qns while looking at my casenote, when I qn him back why he say so, he replied to the 1st question with"Oh you kept asking me to measure your baby weight hence I tot ur baby is in the wrong position" and the 2nd qn he simply reply me "Errmmm ahhh.....*Silence*"
I paid him for his package of $600 which should includes Iron & Calcium Supplement and consultation, his clinic assitant told me that for ultrasound is chargable on alternate visit. But he never charge me on ultrasound, until I start to ask about my fetal weight. As most gynae will tell mummy of baby weight but he never did, if I were to request for it i'm being charged $50. As I get nearer to my due date the time he spend to check on me and my baby got shorter and shorter. During my 3rd trimester, to register, check urine/bp/weight, ultrasound see baby heartbeat, I leave the clinic in 5mins. Isn't amazing how fast it is??!!?
Then finally it's time for my girl to come see the world herself, I called up the clinic, the clinic assistant and they advise "Oh very pain har, den u get urself admit lor" this kind of attitude??!?? Then at TMC the nurses checked on me I wasn't dilated yet, and asked about any complication during pregnancy? I replied Yes, Low Placenta. Nurses replied so you going for C-sect? I say NO! Dr Chen say I cannot go for C-Sect I can only go Normal. Nurses was shocked and stunt for 1mins before she say ok I will call Dr Chen.
Nurses came back and say she need to check on me, checked, I wasn't dilated at all, Time 1300hrs. Dr Chen order for ultrasound, wheel up and told the same thing to the doctor they my gynae say low placenta no c-sect for me, same thing the doctor was shocked too and explained to me that if low placenta I cannot go for Normal. So why has Dr Chen told me something that no one at TMC agree with?
Back to labour ward, ultrasound report back and say amniotic fluid is too low, which I actually highted to Dr Chen a few times that I feel there is leaking of the fluid during my 2nd trimester, but he say nothing is wrong with me. And the best part! TMC ultrasound shows that I did not have a low placenta issue.
At 1400hrs, Dr Chen ordered a pill to induce labour as amniotic fluid is too low it danger my baby and I already having contractions. But at 1955hrs finally I see Dr Chen for less then 5mins, what he did was look at the report and say "Oh u r not ready yet I see u tmr" since 1400hrs till 1955hrs I was not dilated at all.
Was push to a 4 bedded ward to wait, its a ward near to the door and whenever someone come in or out my curtain get draw open, initially I tot it's a tempt bed. BUT I was wrong!!! Finally at 0525hrs there is leakage and some blood, Nurses came and push me back to labour ward and wait.
0600hrs nurses checked only 2cm dilated. At 0900hrs Dr Chen came saw him for less then 3 mins this time round, read my report and say u wun be ready till afternoon. So waited again.
at 1325hrs finally he order for a drip and epidural for me. The nurses who prepare my epidural threw away the "Wing" accidentally hence the doctor did 2 tries before he finally get the injection in, and why he suceed on the 2 try cos the nurse pick the wing back from the rubbish bin.
However at 1640hrs I felt that the epidural is not working I'm back with the contraction pain. Given laughing gas but it din help. TMC tried calling the doctor who gave me the epidural but he is very far away and can't make it back.
Finally at 1827hrs, another doctor came and redo the epidural for me. But still my right side of body is feeling the pain. Hence the doctor increase my dose for me.
At 2100hrs I dilated 9cm but doctor still not here, at 2200hrs Dr Chen finally arrive when my girl head was already seen, with the help of the TMC midwife. Without even seeing me he ask nurses to prepare vacuum cup and ordered for my epidural to be turned off.
At 2130hrs finally my princess arrived. Then as the epidural wears off Dr Chen start on stitching me up. He took about 30mins to complete with stitching me up. Den wheel back to my ward. And to my surprise same ward same bed.
At 0100hrs Im in so much pain I pressed the bell and waited for a gd 30mins before the nurse on duty came, she say she got to check if i can have any medication. Waited about 20mins came back with 2 ponstan. Then again at 0300hrs I felt pain, call the nurses same thing waited for 30mins and she came in n say no meds cos ponstan taken nid to wait 6hrs for 2nd dose. Begged for any other medication that can help but she say she will check on my stitches to see why I'm in pain and she pressed very hard on my stitches for a few times and say well nothing is wrong.
But upon my discharged I looked at my bill I was charged for Dormicum, a sleeping pill and pain relieve medication, I did not take the pill at all even after begging the nurse for a medication she say there isn't any. So WHY am I being charged?
Next day when I try to breastfeed my baby my hubby have to hold on the curtain for me so that when ppl walk pass the curtain wun be open due to their bags or hand accidentally touch the curtain.
Now the highlight of what I get, 2 times I felt I was treated badly, 1st time the room was used as a store room as well so when the cleaner try to stock up the store his trolley accidentally knock into the table in front of my bed while I'm feeding my girl and she shouted "damn u, why did i bang into ur bed" 2nd time the nurses came in to talk to me while im feeding my baby she opened my curtain without asking and kept the door open at the same time so ppl walking outside have a full view of me feeding my baby. Both of them did not apologise by the way.
My Dr did not came back to check on me until my relative got angry due to they felt he is irresponsible so they demanded him back to check on me at 2200hrs and at 2230hrs Dr Chen finally came, but the nurses told him before hand that we are all very angry so he felt pretty uneasy toking to us playing with his land yard a show of fear in body language. I requested to be discharged at the same time.
Next day the nurses in charged came to discharged me and saw the feedback form I wrote and ask me to have my lunch 1st before I discharged BUT the meal NEVER came. So a few days after discharging she called up to check on me.
How nice right? but she told me in the conversation when I told her how unhappy I was during my stay at TMC she replied "Oh you are just unlucky I guess." What kind of recovery phone call is that?!?
I have been so busy with my baby till now, I finally have time time to share with mummies here my birth story. I'm thinking of complaining to MOH on Dr Chen and as for TMC I dono if filling up the feedback form online help.
Mummies here who felt unfair for me can you advise me what I can do, to the rude service I get from TMC, and is it ok to be induced for labour yet waited for 30 over hours before baby came?
