Why i will never sign up with london weight management

Discussion in 'Slimming, Health and Body' started by jasmine198820192019, Aug 4, 2016.

  1. This post is a personal review of my recent experience with London Weight Management, and how they tried to sell me a $4000+ slimming package.

    Close friends would know I've become more conscious of my weight a few weeks ago, after seeing how dancing doesn't seem to help me burn off excess calories anymore. Partly out of personal motivation to lose weight and curiosity, I visited London Weight Management recently to see if they could help.

    What resulted was a treatment that barely reduced my weight, which I felt was totally not worth the $4,000+ package they tried to hard-sell me into buying.

    A few weeks ago, I was offered 5 free treatments at London Weight Management via my ez-link rewards app Perx, where I was redirected to key in my personal details to make an appointment via an online link. The folks at London Weight Management were really efficient - the very next afternoon, I received a call from them to fix my appointment date and time. I requested for a slot 2 weekends after, and they tried to push me to come sooner, claiming that there was a "limited time offer" to claim my free treatments.

    Of course, that line fell flat when I told them curtly that I would be overseas for an entire week.

    Suddenly, the "limited time offer" didn't seem to apply anymore. That was the first red flag for me in my experience with London Weight Management.

    Two days before my appointment date, they called me to confirm that I would still be turning up for my appointment. When the day came, they also called me 30 minutes before my appointment time to make sure that I was on the way.

    Wait a minute, what's with the anxiety? *rolls eyes* That was my second red flag.

    When I arrived, I was first directed to a weighing machine where my height and weight was recorded (54.7kg). I was then whisked into a brightly-lit consultation room, where a therapist spent some time asking about my lifestyle habits, my problem areas that I was dissatisfied with, before asking me to strip so that she could take some photos and measurements.

    Here were more red flags:
    - She told me I was overweight. (My BMI is 21. Overweight is when you're above 23.)
    - She told me I needed to lose 7kg. (Which would bring me to the borderline of underweight and normal weight.)
    - She deliberately bent down to take photos of my tummy, thighs and arms at a very unflattering angle. (Even a fool knows that when you take photos from bottom up, you're going to look fat!)

    Here's a recent photo of me. I'll let you be the judge - do you think I honestly need to lose 7kg?

    [​IMG]
     
  2. She then "customized" the following treatment plan for me:
    Part 1:
    1. Aroma herbal steam bath ($80)
    2. Lavender sea salt therapy ($300)
    3. Thermo hot blanket treatment ($60)
    Part 2:
    4. Ampoule
    5. Fat reduction machine ($300+?)

    But guess what I found? After reading other reviews online, it turns out that the "customized" treatments seem to be the same for everyone!

    Hmm. Suddenly I didn't feel that special anymore, in contrast to how the consultant tried to make me feel while in that room.

    The fourth red flag came when she tried to get me to sign a package for 10 treatments for over $4,000, claiming that it would help me in my weight loss and that their results are so good that they even guarantee a 8 - 22cm reduction within every session! When I baulked at the price, she then said they had a "special promotion" and reduced it to $3,000. After I commented it was still too expensive, she said she could give me a "special rate" and the price went down to $2,170.

    Do you think all those price reductions made them seem credible? I certainly didn't.

    I told the consultant I'm not the sort to buy anything unless I'm convinced it works for me, and that I wanted to claim my free treatments first before judging for myself whether it was worth signing a package with them. She then reluctantly brought me to the weighing machine again to take my measurement before proceeding to start the treatment.

    Weight: 54.5kg

    Aroma Herbal Steam Bath
    [​IMG]

    I couldn't smell any difference in the air vs. that of a normal sauna room in condos or gyms, so I wasn't exactly convinced that there was indeed "a mix of botanical herbs targeted for weight loss" as claimed by my consultant.


    Lavender Sea Salt Therapy + Thermo Hot Blanket Treatment

    [​IMG]
    My treatment ended here. After showering and blowing my hair dry, she guided me to a room to take my measurements.

    Weight: 54.4kg

    She also measured my arms, tummy and thighs like before, but didn't show me the chart detailing the before and after measurements. My guess is that there probably was not much difference, or perhaps even no change at all.

    Instead, she focused on exclaiming that I had lost 100g of water retention, and that it was a "really good result". She then tried to get me to sign up again for the package, saying that my weight loss would be even better with continued treatments.

    [​IMG]

    Nice try. Did you realize what had happened?

    Weight before consultation: 54.7kg
    Weight before treatment: 54.5kg (wow! I had lost 200g without even doing anything!)
    Weight after treatment: 54.4kg

    Suffice to say, I wasn't convinced that the treatment even worked for me.

    She then gave me a kit consisting of 4 x 15ml "body perfect" cream. I'm now on my second tube, and have yet to see any results.

    The staff wanted me to set my next appointment date there and then, but I shrugged them off by saying my week ahead was completely packed and that I would call them the day after to confirm. Before I left, they emphasized that I needed to come back within 3 days for the next treatment.

    Remember how persistent they were in calling BEFORE my appointment previously?

    Well, they've not called me ever since to fix my second appointment.

    When I reached home, I went to sign up for another "free" treatment online at a different outlet, to see if they would call me again. Like I expected, no one called me this time.

    What a drastic change from the first time I booked my appointment!

    Anyway, here's more of what I found.

    The fifth red flag came up during my lavender sea salt treatment, when I commented that the lavender sea salt had just a faint lavender smell and asked if the product was organic. The consultant said it wasn't, but it was made from botanical ingredients. When I asked where they got the product from, she proudly claimed that they get all their products (sea salt included) from London, as that's where they are from.

    Anyway, that sounded promising, right?

    I went back to check, only to discover that London Weight Management doesn't seem to be from London at all! It is owned by a Singaporean company, AMES United. I could not find any evidence that they originated from London or even anything that suggested they had links with London.
     
  3. [h=1]If you havent went to slimming ctr pls read![/h]
     
  4. [FONT=&quot]
    I'm very upset.. Regretted signing package with Rustic Nirvana. I didnt managed to slim down and got very lousy service from them (consultant and therapists). They consultants there very pushy keep asking you to sign new package when you're your current package is yet to finished. After i signed the new package (havent start using new) when the (same) promo ending and the therapist (claim she was the one who attend to Zoe Tay) approached me again to sign one more and the treatment she plan for me sure will slim down and guaranteen! In the end, the consultant came to me asked me to sign not one but two new packages. I didnt know what to do at that point of time.. I am the last customer and i was alone and very stressed up. I hold tightly to my credit card and the consultant never stop pulling it and tell me she will swipe 1k as deposit first then next visit then let her know how much i want to pay.. I mention to the consultant i need to consult my hubby first before i sign another two.. (to be continue..)
    I shouldnt have sign the package 2007 and get another package 2010. It's really my longest nightmare! Till not i still didnt managed to utilise the new package!! I promised my friends around to write in forum regards to my experiences so mummy like me keen to slim down wont go thru the same thing again. (Anyone work in small claims tribunal?) All their package or treatment must pay extra cos they dont absorb GST.

    Recently i went mooncake fair with my friend at Ngee Ann. We came across London Weight management booth. Two young ladies approached us telling us they are giving trial at only $10. My husband any hidden cost to this promo? need to buy any package? They replied No. So my hubby asked them how long will it take and they replied 2-2.5hr. We make a payment of $20 and they brought us to 4 floor but she forgotten they shift to lvl 5. When we reached there, we waited 10-15mins then 2 consultants came in. Kept asking question and claim that they want to know us more. Then one of the (china) consultant claim she want my friend to go another room to talk about their slimming plan. As for me.. My consultant kept talking about fats and how successful (slim down with pics) the mummies now. She added on women must feel the pinch ($$) then they will discipline themselves. I wasnt feeling good abt that cos not everyone must spent like 20k-30k. Especially mummy like me having 4 kids. (I'm not born in fat family, i can always get back to shape after preg. My fourth child.. i just don't know why i cant! That's the reason why i need to find good slimming ctr that doesnt cheap my money.) The consultant claim all those mummy appear on tv bcoz they lost 10kg. And if i wanna get myself to appear on TV i must slim down 10kg but right now many ppl queueing to appear on TV. (In my heart i was thinking that the mummies or the FAT ppl appear on TV not slimming down for free and yet they paid (using their own $) to slim and post their past FAT experience on tv) My friend rush in the room and pull me out. She started crying and telling me when the (china) consultant did to her. She kept asking my friend you interested to slim down? How many credit cards you have? What is your credit limit? When my friends ignore her she even quoted my friend Childish(in chinese). They even took Pics of my friends naked (with bra and panty on) so my hubby ask them to delete our data and pics away. Till now no reply from them regards to the incident. Btw if u you think of going there per session is 900+ (must pay GST) that's the reason they are not open enough to let ppl know their real price for the package on net etc cos they afraid customers will reject them. Media misleading us giving all these slimming ctr wrong image in our heart!
    I have no more confident to slim down anymore.
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  5. [FONT=&quot]
    Hi Vivienne,

    This is my story: I SMS to London Weight Mgmt for their free trial promotion. Immediately a day after a consultant called me to inform me that I was selected for the free trial. As I take care of Baby and need to find childcare arrangements, I told her I could not confirm when I could go for the trial. But the consultant insisted that I make it on the coming Sat and booked a slot for me. She told me to bring a female friend along as this free trial was entitled a friend. I told her I did not have any frens I know need to lost weight.. but the consultant pressed me for a name. I told her I could not confirm if my fren could make it as I had not even called her. Anyway she insisted to book a slot for my friend too (with me insisting I did not have any frens wanna go).

    Another after this single phone call, I felt no peace. Didn't like the way this lady sounded on the phone..very pushy. But I did called up a fren to ask if she's be interested, low and behold, my fren warned me not to even turn up for the free trial session. She told me that her sis used to be working as a consultant in London Weight Mgmt, once u go in..u cannot come out unless U sign their packages. But i told her the lady said no obligation to sign anything after the free trial..but my fren replied this are just lies. Her sis was a consultant, and so why is she (her own sis) herself still fat? She said once u sign 1 packages..the consultant will ask u to 'upgrade' your packages. And BTW..she said the machines does not worked even for ladies who had spent >$30,000 on the packages. And her insider news.. those pple that went on TV to show that they had lost weight are all fake ones. Most of them lost weight by TMC and their own efforts. The models are paid a sum of money to appear on TV.

    After wat my fren said, I was so scared. So 1 day before the consultant called me to confirm my appointment on Sat..I refused to pick up her call. However this consultant kept calling me like 20 times that single afternoon. In the evening I cannot tahan so I picked up her call and told her that I could not make it on Sat and no longer interested in the free trial. The consultant told me that she could arrange for another date for me if I could not make it on Sat.. I told her no need..i no longer interested to go and try. Her tone on the phone turned aggressive and rude. She said since I had SMS and 'won' the free trial..I HAVE TO GO.. I said politely ..pls furnish my free trial chance to another person..its ok for me. Then she said since this was so..I still had to provide her my fren's telephone# and name. I replied I really have no friend interested. She insisted since I did not wanna use my free trial then pls pass it to my fren. At the back of my mind I find it strange..since this is 'free' trial..why she so anxious to find pple to go. Anyway I banged down her call..then switched off my HP..as she kept insisting and talking non stop.

    The next day this same consultant called me again.. her tone still very rude. She said she need me to give a reason to her why I did not wanna go to the free trial. So I lied to her that I pregnant so cannot go. After this call..she finally 'let me off'. Phew.. This is really a consultant from HELL. On the phone she's already like that..i cannot imagine..if i meet her in person she may kidnap my credit card..and let me leave the shop unless i sign.

    Vivienne, the naked pic that the London weight Mgmt took of your fren U gals have to report it to the police or CASE. Pls warn more ladies of London Weight Mgmt.
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  6. [FONT=&quot]
    Will they erase it by request? I'm very lost why government nv take action to these company! Rustic Nirvana also same pushy sales too and service bad! If mummy that went there ever experience .. Therapist use, used cloth that she throw on the floor then place back your body when they need to steam u! Upon signing telling me will let me know my measurement before and after and is all fake! Whatever I ask them the therapist always talk to me very impatiently saying no time, next time la! I felt bad to open my mouth to ask and worse they don't blame themselves for not enough slot to give customers but saying is customer fault ( they finding excuses saying your diet etc) worse even u're there and slight sore throat then (claim help Zoe Tay to do but i didn't package frm her) therapist will keep telling u cannot do today in the end waste my trip down (I still have wrk to do but purposely push away for this appt) sit down there to rebook appt. I ask them can do body scrub then that Zoe Tay therapist tell me cannot wait I fall sick tmr.. Very sarcastic added on "wait ur husband find me" I must find one fine day to see the Boss! As a mummy herself why she wanna open shop to give customer. such services and hard sell to mummies on package!
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  7. Hi Vivienne,

    This is my story: I SMS to London Weight Mgmt for their free trial promotion. Immediately a day after a consultant called me to inform me that I was selected for the free trial. As I take care of Baby and need to find childcare arrangements, I told her I could not confirm when I could go for the trial. But the consultant insisted that I make it on the coming Sat and booked a slot for me. She told me to bring a female friend along as this free trial was entitled a friend. I told her I did not have any friends I know need to lost weight.. but the consultant pressed me for a name. I told her I could not confirm if my friend could make it as I had not even called her. Anyway she insisted to book a slot for my friend too (with me insisting I did not have any friends wanna go).

    Another after this single phone call, I felt no peace. Didn't like the way this lady sounded on the phone..very pushy. But I did called up a friend to ask if she's be interested, low and behold, my friend warned me not to even turn up for the free trial session. She told me that her sis used to be working as a consultant in London Weight Mgmt, once you go in..you cannot come out unless you sign their packages. But i told her the lady said no obligation to sign anything after the free trial..but my friend replied this are just lies. Her sis was a consultant, and so why is she (her own sis) herself still fat? She said once you sign 1 packages..the consultant will ask you to 'upgrade' your packages. And BTW..she said the machines does not worked even for ladies who had spent >$30,000 on the packages. And her insider news.. those pple that went on TV to show that they had lost weight are all fake ones. Most of them lost weight by Thomson Medical Center and their own efforts. The models are paid a sum of money to appear on TV.

    After what my friend said, I was so scared. So 1 day before the consultant called me to confirm my appointment on Sat..I refused to pick up her call. However this consultant kept calling me like 20 times that single afternoon. In the evening I cannot tahan so I picked up her call and told her that I could not make it on Sat and no longer interested in the free trial. The consultant told me that she could arrange for another date for me if I could not make it on Sat.. I told her no need..i no longer interested to go and try. Her tone on the phone turned aggressive and rude. She said since I had SMS and 'won' the free trial..I HAVE TO GO.. I said politely ..pls furnish my free trial chance to another person..its ok for me. Then she said since this was so..I still had to provide her my friend's telephone# and name. I replied I really have no friend interested. She insisted since I did not wanna use my free trial then pls pass it to my friend. At the back of my mind I find it strange..since this is 'free' trial..why she so anxious to find pple to go. Anyway I banged down her call..then switched off my HP..as she kept insisting and talking non stop.

    The next day this same consultant called me again.. her tone still very rude. She said she need me to give a reason to her why I did not wanna go to the free trial. So I lied to her that I pregnant so cannot go. After this call..she finally 'let me off'. Phew.. This is really a consultant from HELL. On the phone she's already like that..i cannot imagine..if i meet her in person she may kidnap my credit card..and let me leave the shop unless i sign.

    Vivienne, the naked pic that the London weight Mgmt took of your friend you gals have to report it to the police or CASE. Pls warn more ladies of London Weight Mgmt.
     
  8. victoryatham

    victoryatham New Member


    Seems like this thread is just someone trying to spam a review (sgbudgetbabe.blogspot.com/2015/09/why-i-did-not-sign-up-with-london.html) on forums. Moderators, do something!
     
    Last edited: Sep 2, 2016
  9. Woman, 85, sues slimming centre over $400k treatment

    The family of a diabetic 82-year-old woman, who wanted to lose weight for health reasons, visited a branch of London Weight Management in 2013 after seeing its TV commercial touting a weight-loss trial session for $18.
    They were eventually persuaded into signing a nearly $400,000 package with the slimming centre.
    The treatments not only failed to improve her health, but they also caused Madam Gan Siew Hong to suffer diarrhoea, a skin rash and pus discharge, she claimed in a lawsuit filed in the High Court seeking compensation of close to $450,000 from the slimming centre.


    Madam Gan, now 85, wants a full refund of the more than $400,000 her son paid for weight-loss treatments and products.
    She is also seeking damages of about $41,000 for medical fees incurred in treating the alleged adverse effects of the services.



    In court documents obtained by The Straits Times, Madam Gan claimed the centre repeatedly pressured her, her son and her husband into signing up for the package.
    On July 23, 2013, she, together with her son, Mr Tan Kok Wah, and husband, Mr Tan Ee Leong, went to the centre's Ngee Ann City branch after seeing its commercial.
    She said her son and husband had asked for a medical assessment before starting the programme but were assured by the therapist that it was suitable for her.
    Apart from diabetes, she has a heart condition, high blood pressure, kidney problems and water retention in her legs.
    At the trial session, her son was persuaded to pay $10,914 for an eight-month package. Six days later, while she was going through her third session, her son and husband were "brainwashed" into extending the package to two years for an additional $66,768.
    Her son paid a portion using two credit cards, and a therapist accompanied the family home to collect a cheque for the balance.
    Two days later, Madam Gan was made to believe that she needed more than two years to see progress, the lawsuit claimed.
    A therapist again accompanied the family home, where her son made out two cheques totalling $321,000 for a six-year package.
    He also paid $4,662.40 for "detox drinks", which allegedly caused her to suffer diarrhoea, and $3,595.29 for ginger masks to reduce the swelling in her legs. After she was told by a skin doctor that the rash on her abdomen which oozed pus was an allergic reaction to products applied on her skin, she returned to the centre for more treatments. She finally stopped in June 2014.
    In its defence, London said it is willing to refund her the unused portion of the package amounting to $43,408.15 out of goodwill.
    The centre said Madam Gan's family declared only that she had diabetes and that it is not liable for injuries resulting from non-disclosure of medical history.
    The centre also said it had advised her to seek medical advice on the suitability of its treatment and products and told her that successful weight loss depended on a balanced diet and regular exercise.



    A version of this article appeared in the print edition of The Straits Times on September 07, 2016, with the headline 'Woman, 85, sues slimming centre over $400k treatment'. Print Edition | Subscribe



    TOPICS:

     
  10. [h=1]85 YR OLD AUNTIE SUE LONDON WEIGHT MANAGEMENT FOR BOTCHED JOB[/h]Submitted by farhan on Sat, 10/09/2016 - 12:01pm
    [​IMG]

    Madam Gan Siew Hong was brought by her husband and son to visit a branch of London Weight Management on 23 July 2013 after watching its TV commercial which offered a weight-loss trial session for only $18.
    However, the son, who paid for her mother's treatment, was persuaded to pay a nearly $400,000 package with the slimming centre.
    Madam Gan has diabetes, a heart condition, high blood pressure, kidney problems and water retention in her legs. She went to the facility to improve her condition. However, instead of getting better, her condition got worse as she suffered from diarrhoea, a skin rash and pus discharge.
    Madam Gan filed the lawsuit in the High Court and seek for compensation of close to $450,000 from the slimming centre, which consists of the $400,000 full refund of the amount her son had paid, and another around $41,000 for medical fees incurred in treating the alleged adverse effects of the services.
    Madam Gan claimed in court documents, which obtained by The Straits Times, that the centre consistently pressured her family to sign up for the package.
    Madam Gan along with her husband, Mr Tan Ee Leong, and her son, Mr Tan Kok Wah went to Ngee Ann City branch and signed up for trial session.
    Before starting the programme, Madam Gan said that her husband and son had asked whether she needed a medical assessment before starting the programme. However, a therapist assured that the programme is suitable for her.
    She reportedly said that her son and husband had asked for a medical assessment before starting the programme but were assured by the therapist that it was suitable for her.
    When she was at her trial session, London persuaded her son to sign up for an eight-month package which costs $10,914.
    Six days later, when she was at the third session, her son and husband extended the package to two years and had to pay for an additional $66,768.
    Advertisement









    A therapist accompanied the family home to collect a cheque for the balance.
    Her son paid a portion using two credit cards, and a therapist accompanied the family home to collect a cheque for the balance.
    Just two days later, London again persuaded Madam Gan saying that she needed more than two years to see progress. Her son, again wrote two cheques totalling $321,000 for a six-year package. Her son even added another $4,662.40 for "detox drinks", and $3,595.29 for ginger masks to reduce the swelling in her legs.
    After consuming the "detox drinks", Madam Gan suffered diarrhoea. She also had rashes on her abdomen which was a sign of an allergic reaction to products applied on her skin.
    However, she returned to the centre for more treatments. And only in June 2014, she quit the programme for she did not see any progress.
    London stated that it would return unused portion of the package amounting to $43,408.15 out of goodwill.
    It also defended itself by saying that Madam Gan's family did not say that she had another health issue other than diabetes. Therefore, it is not liable for injuries resulting from non-disclosure of medical history.
    It also said that it had advised her to seek medical advice on the suitability of its treatment and products and told her that successful weight loss depended on a balanced diet and regular exercise.
    Such disputes on costly packages are not uncommon in Singapore as there is no regulatory framework on wellness companies and also the lack of consumer protection against hard sell tactics and unfair contracts forced upon unsuspecting customers.
    In 2013, a 58-year-old woman, Madam Lam Ngiet Keow, sued Yun Nam Hair Care to seek the refund of the unused portion of the packages amounting to $353,897.
    Madam Lam said that she had bought 40 packages of contracts to solve her grey hair problem from the company since 2003 amounting $380,000, the majority of the contracts were bought between June 2011 and October 2012. She also said that she had only used $16,103.
    However, Yun Nam Hair Care denied all her allegations and did not feel that she had any grounds to seek compensation for any injuries or damages.



    [h=2]Source:[/h]http://www.theonlinecitizen.com/2016/09/08/london-weight-management-sued...


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