Unimpressed with Dr Terence Tan

[autumn82]

I was just letting him know why we bring our babies to the pediatrician in case he didn't know. I do know of some parents who bring their babies to GP and end up the GP didn't do anything. Always good to bring baby to the pediatrician instead of the GP.

Yea, PDs are good coz they specialised with babies. But I do know of some mummies who managed to get a GP who is equally good with babies/children. Ultimately we just want our kids to stay healthy!~ :tlaugh::tlaugh::tlaugh:

Ehhh, you living in Semb?

 

[paperger85]

Yea, PDs are good coz they specialised with babies. But I do know of some mummies who managed to get a GP who is equally good with babies/children. Ultimately we just want our kids to stay healthy!~ :tlaugh::tlaugh::tlaugh:

Ehhh, you living in Semb?

Yup. I'm staying at Semb. You stay ard this area too?

 

[autumn82]

Yup. I'm staying at Semb. You stay around this area too?

Yes!! Opp Sun Plaza..!!! :tlaugh:

 

[Daddy D]

:err::err::err::err::err::err::err:
U happy can liaoo lorrr

So PD can see until how old ahh?
And when do u decide to switch to regular GP ahh?

 

[apollo]

Yea, PDs are good coz they specialised with babies. But I do know of some mummies who managed to get a GP who is equally good with babies/children. Ultimately we just want our kids to stay healthy!~ :tlaugh::tlaugh::tlaugh:

Ehhh, you living in Semb?

actu some parents bring their babies to GP becos the GP they seeing are quite familiar with kids/babies as compared with the others. =)
i think it's alright to go to GP or pd as long as the doc himself is good, experience in babies =)

:err::err::err::err::err::err::err:
you happy can liaoo lorrr

So pediatrician can see until how old ahh?
And when do you decide to switch to regular GP ahh?

i seen kids ard P2, P3 seeing pd lehh.. some ppl told me 1st year see pd, aft tt can change to GP, some say 2yo... i think is up to personal perference.. hehe =D

 

[autumn82]

actually some parents bring their babies to GP becos the GP they seeing are quite familiar with kids/babies as compared with the others. =)
i think it's alright to go to GP or pediatrician as long as the doc himself is good, experience in babies =)


i seen kids around P2, P3 seeing pediatrician lehh.. some ppl told me 1st year see pediatrician, after that can change to GP, some say 2yo... i think is up to personal perference.. hehe =D

Ya lorrr, that's why I said as long as kids can recover, PD or GP it doesn't make a difference.. Healthy more important~~~ :tlaugh::tlaugh::tlaugh::tlaugh:

Yea, I saw that age group too. Belle also seeing PDs still.. LOL. But she also see GP, coz he's experienced

 

[PinkDiamonds]

Sounds like I am an irresponsible parent! After I delivered my girl at TMC, we brought DD back to the PD (who saw her at birth) for a review. But end up we decided to bring DD to the polyclinic for her scheduled developmental reviews & vaccinations. DD fell sick a couple of times and we would bring her back to the polyclinic where will give us a doctor who practices family medicine. We always see the same doctor. When she had very bad eczema, the doctor actually did something about it (surprise!). He prescribed a cream for her and referred us to NSC for specialist for treatment and DD got well.

Daddy D: I think u better than me lah, at least u bring to GP lor. I bring to polyclinic worrr.


Anyway, I feel that if u're not comfortable with the current PD, there are others out there who are also well-raved. I also think the doctor and the parents have to click well. Some parents feel intimidated by a PD who asks too much or provides too much information, while other parents prefer a PD of less words and just want to get to the point.

 

[meizhichow]

I am not happy with the incidence that happen to my son recently. My son had bronchilitis and visited the GP at Limbang Shopping Centre recently. When my mum collected the medication that priscribed by the doctor, each medicine was put on a label with 3.5ml with the frequency. But my mum was given a white color spoon with 2.5 ml and 5 ml, and the clinical assistant was instructed my mum to fill up the spoon to three quater with the medication n feed my son. How to estimate three quater = 3.5ml?????When i enquired the Doctor Lee, she said this is the easier way to feed the children, she even do that to her children. Dr Lee said she is the 1 instruction her clinical assistant to give spoon to those children who are one years old n above. Syringe will only give to those who are less then one years old. But to me is the accuracy of the medicine, because a little bit more or less will be overdose or underdose. Either way will delay the recovery of my son. Somemore my son is having the cough mixture, antibiotic etc...
does any body encouter this???

 

[apollo]

I am not happy with the incidence that happen to my son recently. My son had bronchilitis and visited the GP at Limbang Shopping Centre recently. When my mum collected the medication that priscribed by the doctor, each medicine was put on a label with 3.5ml with the frequency. But my mum was given a white color spoon with 2.5 ml and 5 ml, and the clinical assistant was instructed my mum to fill up the spoon to three quater with the medication n feed my son. How to estimate three quater = 3.5ml?????When i enquired the Doctor Lee, she said this is the easier way to feed the children, she even do that to her children. Dr Lee said she is the 1 instruction her clinical assistant to give spoon to those children who are one years old n above. Syringe will only give to those who are less then one years old. But to me is the accuracy of the medicine, because a little bit more or less will be overdose or underdose. Either way will delay the recovery of my son. Somemore my son is having the cough mixture, antibiotic etc...
does any body encouter this???

this is the 1st time i heard tt syringe will be only given to bb less than 1 yo. they shd be flexible on this.

but, so far i noe, the syringe clinics giving out are usually 1 ml or 3ml ones. if 3.5ml, have to use the syringe twice =)

 

[meizhichow]

am not happy with the incidence that happen to my son recently. My son had bronchilitis and visited the GP at Limbang Shopping Centre recently. When my mum collected the medication that priscribed by the doctor, each medicine was put on a label with 3.5ml with the frequency. But my mum was given a white color spoon with 2.5 ml and 5 ml, and the clinical assistant was instructed my mum to fill up the spoon to three quater with the medication n feed my son. How to estimate three quater = 3.5ml?????When i enquired the Doctor Lee, she said this is the easier way to feed the children, she even do that to her children. Dr Lee said she is the 1 instruction her clinical assistant to give spoon to those children who are one years old n above. Syringe will only give to those who are less then one years old. But to me is the accuracy of the medicine, because a little bit more or less will be overdose or underdose. Either way will delay the recovery of my son. Somemore my son is having the cough mixture, antibiotic etc...
does any body encouter this???

 

[autumn82]

am not happy with the incidence that happen to my son recently. My son had bronchilitis and visited the GP at Limbang Shopping Centre recently. When my mum collected the medication that priscribed by the doctor, each medicine was put on a label with 3.5ml with the frequency. But my mum was given a white color spoon with 2.5 ml and 5 ml, and the clinical assistant was instructed my mum to fill up the spoon to three quater with the medication n feed my son. How to estimate three quater = 3.5ml?????When i enquired the Doctor Lee, she said this is the easier way to feed the children, she even do that to her children. Dr Lee said she is the 1 instruction her clinical assistant to give spoon to those children who are one years old n above. Syringe will only give to those who are less then one years old. But to me is the accuracy of the medicine, because a little bit more or less will be overdose or underdose. Either way will delay the recovery of my son. Somemore my son is having the cough mixture, antibiotic etc...
does any body encouter this???

Nope. Iggy just went for jab last Thursday. He was also given syringe. The clinic assistant also asked whether I want syringe.

Yea, agree with luVluV. They can still give..

 

[meizhichow]

But they did not ask my mum. And my mum was follow their instruction til i was back fr work. When i called and asked the Dr Lee, she insisted that three quater full is equal to 3.5 ml...This made me unhappy and not comfortable. She told me through phone: If u wan more accurate, u can come back and i will give u the syringe. But as a parent, i fell that it's important to give the right dose to the children. It is not right too to say that three quater full of the 5 ml spoon is equal to 3.5ml of the medicine.

 

[tamarind]

I asked for Dr Terence Tan twice when my boy was hospitalized for HFMD. Yes my boy had HFMD twice, once at 4 years old, once at 6 years old this year. He is always very busy, but I was happy with him. He was the only one who correctly diagnosed my boy's illness, other doctors did have have a clue because my boy did not have symptoms on his hands and feet, only ulcers deep in the throat.

I would highly recommend Dr Terence Tan for serious illness. What impressed me was that he asked me to bring my boy to other GPs to certify that he was well, this shows that he is not those PD who likes to earn money. I supposed he had earned tons of money already.

For normal checkup cases, I advise mommies to look for other PDs, free up Dr Terence Tan for serious cases !

 

[Mummy73]

I am writing in to defend for Dr Terrence Tan, though I do not think any patient should wait 3-4 hr for consultation, (what's appt time for?!) I must say Dr Tan is worth the wait. I live near Mt Alvernia, so I went in early to register for my BB and waited for call at home. I received the call some two hr later n there were 4 patients in front of me. I waited at most 30 min. Dr Terrence cuddled and "talked" to my son for a few minutes, before he started the consultation. Dr Tan was quick to diagnose my son as not having Phelgm in his airways as we thought, but rather a simple case of gastric reflux. He explained the condition briefly and gave me the medical name, should I needed more info, I can goggle in it. This is acceptable cuz if he had explained further I might not have understood. He had already given me a brief outline and there was nothing worrying as its simply a case of acid reflux.
My take on Dr Terrence Tan is hes highly experience and approachable.I would
def go back and see him again.

 

[slkysmooth]

I've brought my 1-year old son to Kinder Clinic a couple of times, and I must say that on balance, their doctors are relatively professional.

System-wise though, it needs a lot of improvement. Brought my son who was really sick to the clinic recently. No appointments were available so we were considered "walk-ins". Here's where their system can (almost literally) kill you. Appointments can be made for once every half an hour, and they are given priority over walk-ins. So here I was with a sick baby, but I had to wait till the appointments went first (one was for a routine injection, another was also some routine checkup - I know these because their mothers declared to the nurses that their respective children were not sick). Problem is, each consultation took half an hour!

Essentially, I never got to see the doctor in the hour or so that I was there, because these "appointments" kept cutting in. Not to mention the other walk-ins ahead of me who had to wait as well. The nurses were needlessly merciless as well.

So I'd say, if you don't have an appointment, please try other clinics first. No joke sweating over a sick baby and the uncertainty of whether you'll get an audience with the doctor.

 

[Su7an]

sry babe i just check back this thread. my pediatrician is Dr EK Ong. he used to be at Thomson Medical Center but now shifted to Mt A. Last night dear son had high fever 39.7 and we brought him to Mt A A&E, the nurse helped us called his pediatrician and he really came down to see him at 11+pm. =)

if you need his contact, can PM me =)

Hai im from indo..can u explain me what is Mt A A&E? Im looking for some info about good paed in Sing as i am going to visit Sing with my hubby and 2 kids. Maybe you could refer me some good paed? Thanks

 

[hcc7737]

Hi there
I was recommended Dr Terence Tan by the gynae clinic lady (dunno what u call them) that i go to. i read that his waiting hrs are very long, are there anyone else who is at MT A to introduce? as im giving birth in Apr and would like to make a decision soon as im going to give birth there.

TIA

 

[quincy1986]

Su7an and hcc7737

hi there. Mt A stands for Mount Alvernia hospital.
A&E is Accident and Emergency.

both of you can go through the postings here Singapore Obstetricians and Gynaecologists

 

[dudu002]

hi sharing my encounter with kinderclinic, dr terrence tan. Yes, i am totally unimpressed by his service & attention towards my nb while under his observation for 2days.

It happens when my PD was on leave hence DrTan was covering his duty. I got my child report for jaundice result, called up and was advise by DrTan to admit her for the photothreapy light treatment. And he told us he will do another blood test the next day to observe the result. On the next morning, we went & the nurse then told us the baby cant be discharge, need to stay for another day. We wanted to know the result of the test, to hear from DrTan, hence the nurse called DrTan, and was told from the nurse to wait for DrTan to call. We waited for 2hrs for his call at the hospital. We ask him for an alternate if we can let the baby have another half-day treatment, and to review the result again later evening, as its festive season we will love to bring her home with us. He just advise to that the baby need to stay and cannot be discharged. without much choice, we let her stay.

The following day we went back again in the morning. Again, we hear from the nurse on the blood test result. The nurse said it's better, and she called DrTan. He's unreachable, probably busy. We understand that, hence we waited outside the nursery for 2hrs. Then we saw a PD rushing into the nursery, saw his nametag, and it's drTan himself. We asked the nurse if we can speak to him, the nurse asked us to wait outside while she checked with him. While waiting outside we saw DrTan checking on the babies and he left hurriedly. The nurse then told us DrTan will call us...so we waited for another hour, then the nurse we can bring the bb home, in the end he didn't call. We discharge the bb, in doubts...as we don't know what's the result and if we will need to bring her back for review.

Just like that, as being worried parents, i'm pretty pissed. All while i'm talking and hearing result from the nurse instead of from the PD himself. I don't even have a chance to talk to him face-to-face, or hear an professional advise from him and yet paying for his fees (might as well i pay the nurse instead).

I then called kinderclinic to seek for my actual PD who was back from his holiday. Kinderclinic nurse told us to wait for his call and he called asking us on the results & what happen. We send the bb back to be reviewed few days later. There is no hard-copies of report for my PD reference, my PD called the hospital for the result. I am glad at least my PD was attentive to our case.

At my gynae clinic, we ask the other nurses review of DrTan...was told he was indeed a busy man, it's lucky if u can get him or even speak to him.

Cause everyone's case is subjective and have their own preference. For me, definitely i will not go back to DrTan not matter how highly recommended he was.
Spoke less that 10 sentence with him, no proper advise/solution from him, didn't get to meet him face-to-face, didn't call back to followup on result. And yet i had to pay for his fees. He didn't give me a good impression. He didn't handled my case professionally that what i felt.

 

[rrachel]

Anyone had the same experience?

I visit Kinder Clinic in Holland Village my daughter’s pediatrician is Dr Terence Tan who is there only on Mon. However since the concern didn’t arise over my recent last visit thus I made a call to Mount Alvenia where Dr Tan is on other days, on Tues, 19 Jan, asking the nurse to get him to call my mobile once he is available. The call was made in the afternoon 4+pm, till 11+pm no return/missed private number call.

I called the next day late morning & the nurse who picked up said will get him to call me back since she was aware I had made a second call. I was sure my mobile number is correct as the nurse called me back to verify some information. Still NO call ever received.

WELL having paid for his consultation which cost $80 for each visit & being my daughter’s pediatrician, I’m UNIMPRESSED. Does it constitute a real emergency then will I receive a return call OR because I’ve made a repeated return call he knows it’s not as urgent??? Even if he can’t get me at night I’m sure morning still suffices? Hope I receive a valid reason when I make the THIRD CALL today & of course if he calls back otherwise I’ll need to lodge a complaint and ask KK instead since it was where I delivered my daughter.

So far I feel that even though he is popular & always appears friendly, the information he gave is fairly generic. He did not advise to start weaning my daughter during her last 6M visit for vaccination, thus if you’re not savvy parents you should seriously reconsider. Once when we asked him what the blue spots (Mongolian spots) on the bums /back arms of our daughter was he mentioned it will disappear when she’s older approx 1year but asked us to surf the net for more information.

Dear Jazn & Others,

Let me just share a number of things with you that you might not have known:

1. Dr Terence Tan (Kinder Clinic Paediatrician) is a caring, polite, and excellent doctor.
2. He helps those in financial needs and charges a low doctor's fees.
3. He provides one of the best treatments for all his paediatric patients, regardless who they are and clears concerns parents may have.
4. He is so good that he sees so many patients, and therefore may not be able to attend to non-emergency calls (bringing you to points 5 to 7).
5. You are supposed to call the clinic or come down to see the doctor personally at his clinic if you have any enquiries.
6. You are NOT supposed to call the Mount Alvernia Hospital's ward to speak with any paediatricians.
7. If it is an emergency, bring your child to the hospital A&E immediately, PLEASE DO NOT BOTHER CALLING.
8. Ask the nurses who have worked with Dr Terence Tan, they know all that patients usually don't (behind the "scenes").

Thanks.

Best Regards,
An ex paediatric nurse from Mount Alvernia Hospital.