Re: Shakura pigmentation Salon at Jcube
Hi, I guess I am the "new victim". I went on Dec 29th and 4 hours later when i got home, I felt itchy over the face and develop red rashes. I called the service consultant immediately and she said was normal. Asked me to rinse my face and dont't use any product. If rashes still develope, I can come and look for her the next day. the next morning, I wake up and shock to see my face all swollen with rashes and eyes puffy. I couldnt even recognised myself in the mirror. I ran to see a doctor and he told me my skin was reacting to the chemical of the product. thereafter i went to see Shakura and told them about it and demand the refund of my money. She told me it was out of her authority and will arranged the specialist to meet me at 9 o'clock. The next day, face got worsten, I didnt hear anything from them and I went to Shakura again, this time, they told me they cannot locate the specialist as he was in the meeting whole day. When i insist to speak to the specialist, they put me to a company's secretary and told me the specialist is on holiday and defer my appointment till Jan 7th. Can you imagine that such a big company is relying on only 1 specilist to analysis my face condition? and it has to wait till jan 7th???? Is this how an after service to treat a customer who develop skin irritation condition ? I thought immediate advice should be given for emergency.
My face continue to swell for the next 6 days and i suffer alot for itchiness and pain. I didn't enjoy my new year's eve and new year and I didnt to go to work due to my horrible face and pain. During these time, no one from Shakura care to follow up and care for my skin condition and status.
I dont't not know what will they say when they see me on Jan 7th.
I should have check teh background first before I engage them.
I hope anyone who wants to go for the trial or signing, please think twice.[/QUOTE